Frequently asked questions
Questions before we scope the work.
Straight answers about fit, process, pricing, ownership, search, AI, and evidence standards. Exact deliverables and commercial terms live in your proposal.
The practical version
Read the answer. Follow the useful next link.
These answers are general information. Your proposal defines the exact scope, responsibilities, timing, payment, and ownership terms.
Topic
Working with BIT
What happens in the free strategy session?
We use the call to understand the business goal, current constraint, budget, timing, and internal capacity. You leave with a responsible next step, even when hiring BIT is not it.
Who will work on my project?
The people shaping strategy, design, development, sales context, and delivery stay visible. Your proposal identifies the responsibilities and decision owners for the specific engagement.
How do you decide whether BIT is a fit?
We look for a credible path between the business goal, available evidence, budget, timing, technical reality, and your team’s ability to review and use the work.
Can BIT work with our existing team or vendors?
Yes. The arrangement works best when access, decision rights, implementation ownership, review responsibilities, and handoff expectations are clear.
Topic
Services and process
Do we need an audit, a project, or ongoing support?
The diagnosis determines the engagement model. We start with the constraint, then recommend the smallest scope that can responsibly move it.
Can we start with one service?
Yes. An audit, strategy project, technical review, or focused implementation can stand alone when that is the useful next move.
What does a typical scope include?
Research, recommendations, implementation, review, QA, measurement, and handoff vary by engagement. The proposal is the source of truth for what is included.
How long will the work take?
Timing depends on complexity, access, review cycles, technical dependencies, content readiness, and implementation capacity. We document the working timeline after the scope is defined.
Topic
Website builds
Can you improve an existing site instead of rebuilding it?
Yes. We can refactor, restructure, or improve an existing site when its foundation can support the work. A rebuild is one option, not the default answer.
Who owns the website and its assets?
Your proposal defines the ownership schedule, transfer conditions, included assets, third-party licenses, and any payment conditions before the build starts.
What happens after launch?
Launch QA and handoff belong in the build. Maintenance, optimization, training, and ongoing support are included only when the proposal says they are.
Topic
Pricing and ownership
Are your prices fixed packages?
No. Published ranges show the level of capacity a budget may support. The actual work is selected after diagnosis and documented in the proposal.
What if our budget cannot support the recommended work?
We will narrow or sequence the scope, explain what should wait, or say plainly when the available budget cannot support a useful engagement.
Are third-party costs included?
Only when the proposal says so. Hosting, software, media, paid distribution, specialist review, and other external costs are identified separately when they apply.
Topic
Search, AI, and content
Do you guarantee rankings, traffic, leads, or AI citations?
No. BIT can improve strategy, structure, discoverability, measurement, and evidence quality, but cannot guarantee search-engine behavior, AI outputs, or business results.
What does AI search optimization mean at BIT?
It means improving source clarity, entity consistency, useful answer coverage, technical accessibility, and verifiable reputation signals—not claiming control over an AI system’s outputs.
How do you measure whether the work is helping?
Measurement follows the agreed business goal and available evidence. We distinguish leading indicators, completed user actions, and verified business outcomes instead of treating every click as a conversion.
Topic
YMYL and evidence standards
Does BIT provide legal, medical, financial, or compliance advice?
No. BIT builds website and marketing systems. Qualified client specialists remain responsible for professional advice, regulated claims, and required approvals.
How do you handle high-stakes claims?
We design for traceable sources, appropriate subject-matter review, visible ownership, dated approvals, and clear limitations. Your qualified reviewers approve the final claims.
What information should we avoid sending through the site?
Do not submit medical, financial, legal-case, account, credential, or other confidential information through ordinary contact or marketing forms.
Can BIT certify that our site is compliant?
No. BIT can implement approved requirements and coordinate with qualified reviewers, but it does not provide legal or regulatory certification.
Keep exploring
The detail lives where the decision happens.
Still complicated?
Bring us the real constraint.
Use the free strategy session to test the diagnosis before anyone commits to a scope.
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